Date: October 1, 2016

Mainly cloudy with 70 percent chance of showers. Risk of a thunderstorm this afternoon. High 18. UV index 3 or moderate.

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News Releases Archive

News Releases

Customer Service Phone Survey

This page was reviewed or revised on Monday, September 26, 2016 9:56 AM

Point Edward, ON - Lambton Public Health will be rolling out a phone survey to randomly selected residents of Lambton County in the coming weeks.

"In order to know what we are doing well and how we can improve, Lambton Public Health (LPH) is conducting a community-wide survey to understand the current level of customer service and client satisfaction," says Dr. Sudit Ranade, Medical Officer of Health. "We value the needs of our clients and of our community and strive to continuously improve."

Ipsos Public Affairs will be conducting the survey on behalf of LPH and will be asking some simple questions about client experiences using LPH's information and services.

"Residents are encouraged to take the time to answer the survey if they are called," says Dr. Ranade. "Lambton Public Health has made customer service a focus and collecting ongoing feedback is an important part of that commitment."

Those with questions or concerns about the survey can call Lambton Public Health at 519-383-8331, toll-free 1-800-667-1839, or visit www.lambtonhealth.on.ca and view the frequently asked questions posted for this community survey. Visit the website for more information about public health programs and services in Lambton County.

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Please contact:

Crystal Palleschi
Epidemiologist
County of Lambton
519-383-8331 ext. 3579
crystal.palleschi@county-lambton.on.ca