This page was reviewed or revised on Tuesday, June 30, 2015 3:50 PM
The electrical power grid is susceptible to natural events and other threats. Power failures can occur at any time of the year presenting different challenges to your household's safety.
Here is some advice for dealing with power outages:
Listen to a local radio broadcast on your battery-powered radio for information and instructions. Tune to a local radio station such as:
Do not use the telephone unless it is absolutely necessary - other people might be trying to call for assistance and too many calls will overwhelm the telephone system. Have a corded phone somewhere in the home so that you can make emergency calls, if necessary. A cordless phone will not work in a power outage.
Turn off any unessential equipment that runs on electricity - power can be restored more easily when the system isn’t overloaded.
Do not open your fridge or freezer unless absolutely necessary. Discard any thawed food that has been sitting above 4°C for more than two hours. A closed refrigerator should keep food safe for up to six hours. A fully stocked freezer will keep food safe for up to two days.
When the power comes back on, don't turn on computers, TVs, and other appliances right away - wait at least 15 or 20 minutes until the power grid has stabilized.
If you must travel, use caution because street and traffic lights may not be working.
Residents with specific medical needs or who rely on electricity for medical equipment should have back-up plans for power outages.
Never use BBQs or fuel heaters indoors unless they are specifically designed for such use - these appliances give off carbon monoxide, which is colourless, odourless and deadly.
Do not call 9-1-1 to report power outages. Only call 9-1-1 if you or someone else needs help from police, fire, or emergency medical services. To report a power outage, contact your electricity supplier. The two companies that serve Lambton County are: