Date: June 17, 2019

Mainly cloudy. 40 percent chance of showers late this evening and after midnight. Wind northeast 20 km/h becoming light near midnight. Low 12.

Temp
10.6C

Environment Canada
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211

This page was reviewed or revised on Thursday, July 2, 2015 10:44 AM

211 is a helpline and online database of Ontario's community and social services.

When you don’t know where to turn

2-1-1 is a phone number available throughout Ontario that provides information to the public about community, social, government and health services. The service operates 24 hours a day, every day of the year and is available in over 175 different languages.

When people call 211 they are connected with highly trained Information & Referral Specialists who will search through 60,000+ services and find one that meets the caller’s needs.

Call 2-1-1 to find out about:

  • Transportation to medical appointments
  • Flu clinics
  • Food banks
  • Parenting classes
  • Counselling services
  • Home care services
  • ...and more!

People can also search for services online at www.211ontario.ca.

211 during time of disaster

In addition to helping residents with day-to-day challenges, 211 can provide valuable information during times of disaster. When there is a disease outbreak, natural disaster or any sort of emergency that affects the general public, 211 will work with government agencies and health officials to ensure callers are provided with accurate and credible information to help them deal with the disaster. For example, 211 can provide information about road closures, the location of evacuation centres, information about vaccination clinics and more.

211 does not replace 911

When residents need the police, fire department or an ambulance, they will still call 9-1-1 to report their emergency and request assistance.

Resource: How is 211 different from 311, 411 and 911?